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Most Recent Customer Reviews

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Review Rate
Review posted on www.havahart.com
February 26, 2020
I returned this trap By SC

I returned this trap. The inside has lots of sharp edges that can hurt a frightened thrashing animal. It was a not too hard to assemble, but the sharp edges hurt my fingers. The metal has lead in it which got all over my hands and rug as I assembled it. Lead is harmful if ingested. Animals groom themselves and will therefore ingest lead as they lick their feet and fur. The divider is not universal and does not work with all traps. In fact, a cat escaped through the widest part of the divider when it was used with another Havahart trap. The 2 rating is for the 32" length and the fact that the trap is collapsible. Havahart should make a safer collapsible trap and charge a little more for it.

Response From Havahart®
Kathryn : Consumer Relations Representative

Thank you for taking the time to share this feedback! Our traps are manufactured with rolled edges to prevent animals from hurting themselves, and we are sorry to hear that this was not your experience. The divider is designed to only work with this particular trap, and should not be used with other models. These traps are not manufactured with lead, but during the manufacturing or shipping process may have come in contact with it, which is why we have posted the warning as required by law. Please feel free to contact us directly at 855-542-8242 with any questions, we're happy to help!

Review Rate
Review posted on www.havahart.com
February 25, 2020
2pak Traps By Neighborhood Barn Sitter

My eldery neighbor has a feral cat problem so I order the 2pk cage offer. I had run an Ad for free barn cats and was able to trap 3 & found them another farm to live at. Traps worked well with no issues. Good design & no escapes. Thank you!

Review Rate
Review posted on www.havahart.com
February 7, 2020
Cats have escaped more than once. By Debra

I have 2 of these bought in 2020 and 2018. Have had some trouble that resulted in escapes. One trap was incorrectly assembled, missing the rolled connector that held the bottom and side together by the front door. When I picked it up the bottom and side separated and she pushed her way out. She may have been hurt but she took off at the shelter. She was never found. She had 3 kittens who were 2 weeks old and lost their mom. Another divider came broken. The dividers are not well made. They are gapped in places that allow small cats to escape. I lost a 5 month old when she pushed through the gap in the divider. Yes it was used correctly. They must have better quality control. We can’t afford to lose cats.

Response From Havahart®
Lauren : Consumer Relations Representative

Hello Debra - Thank you for sharing this expereince. We are very sorry to hear that this occurred. We appreciate this feedback and have shared these comments and concerns with our Product Manager for review. Our traps are covered under a one year replacement policy. Please feel free to reach out to us at consumers@woodstream.com for assistance.

Review Rate
Review posted on www.havahart.com
October 31, 2019
Poorly made By Lin

Very poorly made. Had to have a friend make changes to it so I could actually use it. Nothing lined up properly. Pretty expensive for such poor quality. Wouldn’t recommend

Response From Havahart®
Kathryn : Consumer Relations Representative

We are sorry to hear about this and would like to know more about your experience with this trap! Please contact our Consumer Relations Team at 1-855-5-HAVAHART (1-855-542-8242) for assistance.

Review Rate
Review posted on www.havahart.com
October 13, 2019
Better than expected! By Louise

Very good! The system is working perfectly, easy to assemble, easy to use. I really like the fact that there is 2 doors and that I can contain the cat with the tool that comes with the trap. The cover is also very helpful to catch the cats that didn’t want to go in before I use this trap. Perfect for the feral cats!

Review Rate
Review posted on www.havahart.com
October 7, 2019
Ok Product but not great By Joey

The trap was made cheaply and it was not cheap. The peice that locks the door would not work. But I liked the fact that I could feed the cat separate while in the trap. The latch was hard to keep in place and kept setting off the trap. I had to bend it to hold in place to keep the door open. Dont know if I would recommend or not as I am using the trap and did trap the cat I was trying to get..

Review Rate
Review posted on www.havahart.com
September 24, 2019
Defective By Linda

I had to return as the setting arm was too short and I could not get the door to latch to trap. A representative worked with me over the phone but I could see the side arm was too short. I will only buy now when i can test them.

Response From Havahart®
Lauren : Consumer Relations Representative

Hello Linda - Thank you for taking the time to share this feedback. We apologize that the arm was too short on your trap. Our traps are backed by a 30 day return policy and covered under a one year replacement policy. Please feel free to reach out to us again at 1-855-5-HAVAHART (1-855-542-8242) for assistance.

Review Rate
Review posted on www.havahart.com
September 24, 2019
Defective By Linda

I had to return as the setting arm was too short and I could not get the door to latch to trap. A representative worked with me over the phone but I could see the side arm was too short. I will only buy now when i can test them.

Response From Havahart®
Kathryn : Consumer Relations Representative

We are sorry to hear about this, but are glad to know that you were able to take advantage of our 30-day guarantee. Please contact our Consumer Relations Team at 1-855-5-HAVAHART (1-855-542-8242) for assistance. We're happy to help!

Review Rate
Review posted on www.havahart.com
June 24, 2019
Probably would just buy trap alone. Useless dividers. By Helen

The traps seemed ok. Purchased mainly for breakdown capability. The trap dividers are pathetic. They are difficult to insert and the metal is so soft the can bend them and did escape thru them. Tried to return to get replacements to see if there was any difference. But I would have to send back traps and all. Not possible in kitten season when every trap is needed. Why can't just the dividers be sent back? Waste on resources to send all back.

Response From Havahart®
Kathryn : Consumer Relations Representative

We appreciate your feedback on this trap and have shared your comments with our Product Managers. Please contact our Consumer Relations Team at 1-855-5-HAVAHART (1-855-542-8242) for assistance with our 30-day guarantee and 1-year replacement policy. We're happy to help.

Review Rate
Review posted on www.havahart.com
April 21, 2019
Love that they fold flat! By Geri

Purchased to take to Jamaica next month as a donation to their local spay neuter organization. This is only because they fold flat that I am able to do take them as luggage.

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