customer May 25, 2011

this feeder is a piece of junk, it leaks,and does not let food into feeder holes.

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Perky Pet® Consumer Relations Response:

Thank you for sharing your feedback on the Perky-Pet® Sundance Top Fill Oriole Feeder (model 254).  We apologize for any inconvenience experienced working with your feeder.  The Perky-Pet® Sundance Top Fill Oriole Feeder is a Plunger style Top-Fill feeder.  When using this style feeder it is important to lubricate the O-ring found on the underside of the lid using vegetable oil, then secure the lid back onto the feeder tightly, pushing down on the plunger.  This will help you to create a vacuum seal preventing nectar from flowing out of the ports. 

We hope you have found this information to be helpful.  Above all we want to ensure you have a working feeder.  If you have tried these steps and still have trouble please do not hesitate to contact our Consumer Relations Team at 1-800-800-1819, opt 1

Sincerely,

Liz
Consumer Relations Representative
Woodstream Corporation
Perky Pet®

  LEAKS TERRIBLY!!! May 24, 2011

I bought this feeder over another feeder because I liked the appearance of it. I brought it home, made food and filled it that night with the intentions of hanging it outside the next morning but when I got up the next morning I was shocked to find that the ENTIRE feeder had emptied out, soaked through our kitchen floor and into the basement, ruining our supply storage in the basement! I checked to see if everything was secure on the feeder (which it was), refilled it with water and hung it outside to see if it would leak again and sure enough, within a couple of hours, it was nearly empty. It appeared to be leaking from all four feeder holes. Disappointing, especially since I've been so happy with my Perky Pet hummingbird feeder... :(

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Perky-Pet® Consumer Relations Response:

Thank you for sharing your feedback on the Perky-Pet® Sundance Top Fill Oriole Feeder (model 254).  We apologize for any inconvenience experienced working with your feeder.  The Perky-Pet® Sundance Top Fill Oriole Feeder is a Plunger style Top-Fill feeder.  When using this style feeder it is important to lubricate the O-ring found on the underside of the lid using vegetable oil, then secure the lid back onto the feeder tightly.  This will help you to create a vacuum seal preventing nectar from flowing out of the ports. 

We hope you have found this information to be helpful.  More information on this feeder please visit us at http://www.birdfeeders.com/store/oriole-feeders/254.  Above all we want to ensure you have a working feeder.  If you have tried these steps and still have trouble please do not hesitate to contact our Consumer Relations Team at 1-800-800-1819, opt 1

Sincerely,

Liz
Consumer Relations Representative
Woodstream Corporation
Perky-Pet®