Response From Havahart®
Susan : Consumer Relations Representative
We appreciate this feedback and are glad to hear how well the small trap has been working.
We apologize that the chipmunks did not trigger the extra small trap. Was this a one or a two door trap? If the trap was two doors, we recommend setting it as a one door trap and placing the bait at the far side of the trap, near the closed door. This helps ensure that the chipmunk will be fully inside the trap before it is triggered.
Please feel free to contact our Consumer Relations Team at 1-855-5-HAVAHART (1-855-542-8242) with any additional questions.