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Most Recent Customer Reviews

6 Item(s)

per page
Review Rate
Review posted on www.havahart.com
December 28, 2018
Fragile By Catch & release

I bought 3 of these traps. This trap works ok for a little while. It's not durable. The plastic channel that the door slides in cracks and the rivets fastening the plastic channel to the cage doesn't hold firm to the cage which allows about a 1/4"-3/8" movement of the door. Rats have escaped. Squirrels hasn't escaped. Manufacturing quality control issue. I had fix the trip plate. The holes stamped out in the trip plate don't match up with the rods and it's not free to move easily. Bending the rods will correct this issue. Other traps like the Havahart Large 1-Door Animal Trap, Model #: 1079-B is a very good durable trap. I love this one!

Response From Havahart®
Kathryn : Consumer Relations Representative

Hello,

We appreciate you taking the time to provide us with this feedback and would like to know more about your experience with this trap. Please contact our Consumer Relations Team at 1-855-5-HAVAHART (1-855-542-8242) for assistance. We are happy to help!

Review Rate
Review posted on www.havahart.com
July 23, 2018
Door latch problem By Jack

I've used this trap for two years quite successfully, but at some point the spring still door latch broke off, enabling the door to open if another animal (dogs in our neighborhood) came along before I could get to the trap. I would love to replace the latch or complete door and called Havahart but apparently they do not provide any parts for this trap...so will have to buy a whole new one to fix the problem. Doesn't make any sense that they would not provide parts!!! Disappointed in that regard.

Response From Havahart®
Jennifer : Consumer Relations Representative

Hello Jack,

Thank you for providing this feedback! At this time, replacement parts are not available due to the way the traps are manufactured. However, we appreciate the suggestion and have shared the information with our Product Managers.

Please feel free to contact our Consumer Relations Team at 1-855-5-HAVAHART (1-855-542-8242) with any questions or for additional assistance.

Review Rate
Review posted on www.havahart.com
January 28, 2018
poor product By Roger

Door won't stay up. Used to have a two door trap that worked great. This one falls down on its own, if you can even get it to stay up at all.

Response From Havahart®
Jennifer : Consumer Relations Representative

We apologize for this experience and would like the opportunity to learn more about what is occurring. For additional assistance, please feel free to contact us. Our Consumer Relations Team can be reached at 1-855-5-HAVAHART (1-855-542-8242).


 

Review Rate
Review posted on www.havahart.com
December 6, 2017
Patience By Rat friendly

We now have a new roommate that has had a good run of things. It was not our initial intention but with the door not shutting on the trap the guy has made himself at home. The good news is that with all of the peanut butter and cheese that this guy is eating he will probably one day be standing in the trap and stroke out and hit his head on the trigger finally causing the door to

Response From Havahart®
Patty : Consumer Relations Representative

We are sorry to hear about this and would like the opportunity to learn more.   The door to the trap should come the whole way down when it is triggered. Our traps are covered by a 30-day satisfaction guarantee and a one-year replacement warranty. Please contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) for additional assistance.

Review Rate
Review posted on www.havahart.com
September 23, 2015
Too small for our chipmunks! By AlwaysFunctional
Ordered this trap first for chipmunk. Once received it said mice on the box. Tried it anyway. Trap was detonated several times with bait gone and no critter. Ordered the size small trap and caught two within one week of putting it out. No way our munk could have fit in the Xsmall. But correct size worked great! Great product
Response From Havahart®
Susan : Consumer Relations Representative
We appreciate this feedback and are glad to hear how well the small trap has been working.

We apologize that the chipmunks did not trigger the extra small trap. Was this a one or a two door trap? If the trap was two doors, we recommend setting it as a one door trap and placing the bait at the far side of the trap, near the closed door. This helps ensure that the chipmunk will be fully inside the trap before it is triggered.

Please feel free to contact our Consumer Relations Team at 1-855-5-HAVAHART (1-855-542-8242) with any additional questions.
Review Rate
Review posted on www.havahart.com
September 8, 2015
Doesn\'t work By John123456
I've baited the trap eight (8) times now, and each time the cheese was gone, but the mechanism did not trip. The platform is very stiff, and I've tried everything to loosen the mechanism so that it trips, but no luck. This is supposed to be a trap for rats, not for hippos!

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