Questions about Havahart® Feral Cat Trap Rescue Kit

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Q.Can you explain how the back door is opened and closed on a regular basis? Is it designed to be opened and closed on a regular basis? Can you add a video on youtube showing this?
A.

The back door of this trap is designed to stay closed when in use, but is designed to fold inward when the rest of the trap is collapsed. For a video showing how to set up this trap and secure the back door, you may go to this product's web page and click the videos tab underneath the picture, or view the video by clicking here. If you have any additional questions, we're more than happy to help at 1-855-5-HAVAHART (1-855-542-8242)   

Q.ho comprato una vostra trappola mod. 1099 ma non ci sono le istruzioni in italiano, dove posso reperirle? grazie
A.

Currently, the instructions are available in English only. We apologize as we do not have an Italian translation available.

Q.Just put this thing together (1099). The trigger hook seems to be too short to secure the door at all, making it impossible to set. How do I fix this?
A.

Please contact our Consumer Relations Team directly at 1-855-5-HAVAHART (1-855-542-8242) for troubleshooting assistance. Also, a video showing the setup can be viewed here.

Q.What us the difference between : 1099 (Large Feral Cat) Trap 1079B (Large 1-Door) Trap Are they both the same size? Are both models collapsible?
A.

The 1099 trap is best used for feral cats. This trap is collapsible and includes special items for rescuing cats such as a burlap cover, back door and back door hook, and a divider. The 1079 trap is best used for nuisance animals such as raccoons, groundhogs, opossums, armadillos and can also be used for stray cats. This trap is not collapsible. Both traps are very close in size. Please feel free to contact our Consumer Relations Team at 1-855-5-HAVAHART (1-855-542-8242) with any questions or for further assistance.

Q.I am wanting to buy these for a donation to a non-profit group and I will need to put them in my luggage to bring them. What is the dimensions of the package that these come in?
A.

The depth is 38.50 inches, the width is 11.67 inches, the height is 3.37 inches and the weight is 12.48 pounds.


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